What happens after we book?

If you book directly through our calendar you will get a confirmation email, inside of the confirmation email is a link to our Studio Info page. This page has all the information you need for a successful rental like videos to find our studio, parking, bathrooms, key codes and more.

Does our rental come with a photographer?

Nope! You are just renting the studio space. If you need help finding a photographer please reach out and we can help match you with referrals.

Are there stairs to access your studio?

Yes, we are inside of Sanford and Son Antique. To get to our studio you must enter the antique store on Broadway and go down a flight of stairs to our studio space. To get to our bathrooms you have to go down another set of stairs.

What is your cancellation policy?

Unfortunately we can’t be held responsible for your marketing especially for mini sessions. We can’t be held responsible for yourself, children or clients being sick.

• Rebooking your day is still considered a cancellation as it counts for two days being booked and blocks us from being able to recoup the costs of your original spot.

• Photography Guests may cancel their Booking until 7 days before the event start time and will receive a full refund (including all Fees) of their Booking Price.

• Photography Guests may cancel their Booking between 7 days and 24 hours before the event start time and receive a 50% refund (excluding Fees) of their Booking Price.

• Photography Booking cancellations submitted less than 24 hours before the Event start time are not refundable.

• REFUNDS: Any qualifiable refunds will incur a 10% fee of the total amount to cover all service, bank and credit card system processes. Example: If you rental was $100 you will receive $90 back.
  

Do you have paper backdrops?

Yes! You can view our updated paper back drop colors in our gallery. Backdrops are NOT setup beforehand. Backdrop stand, clips, tape, and sandbags included. Please schedule enough time for setup and breakdown. Use any color or multiple colors during your rental.

Do we get extra time for setup and breakdown?

Your setup and breakdown time needs to be included in your rental period. Example: If your mini sessions are from 1:00-3:00 we recommend scheduling a 30 minute buffer on each end so that you have extra time to setup and clean up. Your rental would look like 12:30-3:30.

Are dogs allowed?

Only service dogs are allowed in the Antique Building.

What if we arrive early?

Outside of our studio doors is a small waiting area in the hallway where our black couch lives. You can wait there for your rental period to begin.

Do you have heating and cooling?

As we are in an old Tacoma building - it’s complicated! We are located in an old historical building in downtown Tacoma. During the winter months we have a space heater and during the summer months we have a portable AC unit that we install.

Do you have a mattress?

We do! Our air mattress is available for an add-on and we include 3 white fitted deep pocket sheets and 2 white flat sheets as well as a variety of blankets and pillows. Please see our gallery for what we stocked. Our mattress sits higher off at 18”- this makes it easier to photograph and is great for families and boudoir.

What are your floors like?

Currently we have new white oak flooring. Unfortunately , since we have an old building our brand new flooring is already cracking in some places (SUPER SAD!) It is not super noticeable in photos at all but still we are sad that it is even happening at all and are coming up with a new creative plan to replace these floors.

Is your studio private?

Our front french door have black out curtains to close during your visit. We are also located up off of of street level so that people can’t directly see in.

There is a camera monitoring the door for safety and to keep track of rental times as well as usage of the backdrops and add ons.

What is available for parking?

On Broadway there is metered parking. It’s easiest to use the app Flowbird to easily pay for parking from you phone and to add more time if necessary. Saturdays and Sundays will always be a little busier. Thursday’s May-Oct there is a Farmers Market from 10:00 AM-2:00PM which may impact parking options on Broadway. Free parking on Sunday.

What if we go over our rental period?

Rentals are usually back to back, especially on weekends. Which means another photographer and guest is waiting after you. Please don’t go over your rental period as it infringes on the next guests studio time. Overtime rentals will be charged an hourly rate.